Why Choosing the Right Internet Service Provider Matters


The purpose of this article is to highlight some of the major variables when finding the internet service provider (ISP) for your residence or company.


It needs to have a good balance between pace and price for an ISP to make sense to you. For reference, if you set up a business out of your home, $1000 a month will certainly not make sense to you for a dedicated optical fiber. The price doesn’t matter as much to some industries as speed & reliability. For a growing small business with twenty people, the same $1000-a month dedicated fiber link described above could be a no-brainer. As with most aspects of a business.

Type of Connection

The link type has a major effect on how quickly the internet “feels”. Despite having decent download speeds (up to 25 Mbps on HughesNet), the satellite internet is notorious for seeming “low”. Sheer physics is the logic behind this. The signal is sent from your satellite and goes into space for about 22,000 miles. From there, to locate the requested location, the satellite in orbit contacts a network center. The data is then sent back to the rotating satellite and then back to you. This method takes nearly 500 milliseconds even at the speed of light, plus any extra processing time for the request, which takes place on both the client and the server-side. I know it doesn’t sound like a lot, but if you’re used to a typical link, adding an extra 1/2 second to any action makes it seem slow. By comparison, even the latency for going support on 4GLTE signals is about 100milliseconds versus 400 + milliseconds. Other networks provide much lower latency, often less than Twenty milliseconds, like fiber.


As a company, even when demand is at its greatest, you must ensure that you have a reasonable speed to not disturb daily usage. To certain customers, speed is the most important factor when evaluating an ISP. They want the best internet in their region that they can get. This is primarily dependent on location and what is sold to you as a company or customer. The number you are looking at is called the “throughput” when comparing plans. Bandwidth is just the sum of data per unit of time. If speed is your main concern then choose Frontier internet as it has the best speed rates for not just urban but rural areas in the US.


The biggest factor, particularly for business customers, is reliability. It’s detrimental and exhausting to have an unstable Internet. It’s best to choose an ISP that provides a   Service level agreement (SLA) if you are in a business that can’t risk internet service interruptions. SLA’s are service contracts that specify precisely how reliable the relation should be. Reliability goes hand-in-hand with Customer Care Something will one day go wrong, regardless of how strong the relationship is. It’s incredibly likely that there will be problems one day, whether it’s dying hardware or damaged in any way line. A calculation of how easily they can help you get back up and running is good customer service. Many organizations can’t wait several days once new hardware is delivered to them. They require a higher quality of service and that is understood by a good service provider.


Unfortunately, in rural communities, this is the main determining factor. If the provider doesn’t serve your area, a high-speed cable or network link doesn’t do your business any good. There are a few choices for a surprising number of households and businesses usually one of which is a satellite internet option and either some form of broadband (Comcast Xfinity, AT&T U-Verse, etc.) or 4GLTE network(which with the right equipment and plan can be pretty excellent)..


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